Help Center › Getting started
Start here: your first day
Welcome to SundarVahi. This page gets you from your first sign-in to your first bill.
The app still shows its earlier name Cloud POS on some screens. It is the same software as SundarVahi.
1. Sign in
- Open app.sundarvahi.com on the shop computer, or open the Windows app.
- Type the login name and password we gave you, and click Sign in.
- Forgot the password? The owner can reset a staff password (see Staff logins). Owners: message us on WhatsApp.
2. Finish the setup guide
A new shop sees a short setup guide that asks for your shop details. Fill each step and press Ctrl + Enter for the next one. Alt + ← goes back. Esc skips it for now; it shows again at the next sign-in.
3. Find your way around
- The menu on the left has every screen: POS Billing, Products, Inventory, Sales, Customers, Reports, Settings and more.
- Alt + 1 … Alt + 0 jump to the 1st … 10th item in the menu.
- Press F1 on any screen for Help: short "How to" steps and the full list of keyboard shortcuts.
- Each staff member only sees the screens their role allows.
4. Make your first bill
Add a few products first (Add products and stock), or ask us to bring in your old data (Import from Excel, BUSY or Pro POS). Then follow Make a bill.
Still stuck? Ask us on WhatsApp: we reply quickly.
Updated 25 October 2026